Terms & Conditions

Gift Cards

Use of Gift Cards constitutes acceptance of terms:

  • Our Gift Cards can be used at any outlet or service offering at TradeWinds Island Grand and Guy Harvey Outpost, a TradeWinds Beach Resort.
  • Your gift card will arrive ready to use at ANY outlet or service. They are not specific to Spa Services or Dining though we do sell them this way to avoid confusion.

Gift Card(s) cannot be exchanged for cash. Lost or damaged gift card(s) will be replaced to the current available balance for a re-issue fee of $30.00. Privileges may be revoked at any time.

A $2.00 administrative fee will be deducted from the balance of the gift card(s) each month beginning one (1) year from the date of card issuance.


Clothing

  • Clothing with tags removed may not be returned.
  • Some Guy Harvey clothing items may not be in stock at the time of your order; we will call you to request an alternate selection.
  • Most of our Guy Harvey items will include an exclusive Guy Harvey Outpost logo that is not represented in the photograph(s).

Recreation

  • Most of our Watersports items are very dependent on the weather for safe operation, as a result some items may not be open and operating when you arrive. Please plan ahead and call ahead to insure your activities are open and operating.
  • JetLev requires a reservation, once you book online please call ahead to reserve your date and time- Must Be 18+ to Fly: 1-888-Our-JetLev (1-888-687-5385).
  • Splash Island Ocean Waterpark and Floating Cabanas are open from 11:00 a.m. - 4:00 p.m. Friday/Saturday/Sunday - Weather Permitting. If you plan to play for more than an hour or on a specific day please call ahead to insure operating hours. 1-888-687-5385.
  • WaveJets are dependent on weather for smooth and safe operation, please call ahead after making your purchase to make a reservation. 1-888-687-5385.

Attraction Tickets

  • Attraction Tickets can be picked up from the Concierge desk 48 hours after online ordering. For faster service please call ahead. 1-888-687-5385

In-Room Gifts and Amenities

  • All of these items are delivered directly to your room, please be sure to supply the room number where you want the gifts delivered too. In most cases a hotel employee will enter the room to drop off the gifts.
  • The items will not be "Staged". In other words, the picture of the items is considered Staged, your item will not be setup like this in your room.

Art by Dean Fortune

All Resort Art by Dean Fortune will be shipped rolled up and packaged in a shipping tube.


TradeWinds Day Pass ($45)

TradeWinds Day Pass includes:

  • Self-Parking Pass (Based on Availability, Car Pooling Suggested)
  • Unlimited Rides on our High Tide Slide
  • Hooded Beach Cabana
  • Access to all Pools
  • Participation in Resort Activities (some complimentary; some with additional cost)
  • Paddleboats on the waterway
  • Mini-Golf

Simply bring your confirmation to the TradeWinds Island Grand gate attendant for your permit and wristbands!
Important information regarding our Day Pass Program:

  • Guests must be 18 or accompanied by an adult.
  • Guests 3 and over need a day pass - 2 and younger does not.
  • Passes are subject to availability and black-out dates.
  • Availability will change; only passes purchased with confirmation are secured.
  • Passes are only sold via this website (cannot purchase on site
  • Passes are limited on a daily basis.
  • Passes are non-refundable
  • Coolers are not allowed on property.

Fall Back to the Beach

Click Here to read our Frequently Asked Questions:

Fall Back to the Beach Package is valid Sept. 2 – Dec. 26, 2013
Valued at over $1,000 for only $149 (plus 12% tax and shipping)

  • Two 1-night certificates; may be used separately or combined
  • Stay at TradeWinds Island Grand or Guy Harvey Outpost
  • $100 credit on JetLev Flights
  • FREE 2-hour Floating Cabana rental
  • Buy One, Get One FREE Stand-Up Paddleboard rental
  • 25% off Guy Harvey Merchandise at Guy Harvey Outfitter Shop
  • 50% off Body Works Spa service
  • Buy One, Get One FREE Dolphin Watch Tour
  • Buy One, Get One FREE Dinner Entree at Palm Court
  • Buy One, Get One FREE Entree at Guy's Gulfside Grill or Flying Bridge
  • 2 Buy One, Get One FREE drink coupons

Blackout Dates: 10/14 thru 16, 10/24 thru 26; 11/2, 11/4 thru 9; 12/4 thru 6. Plan early as blackout dates are subject to change.

Rules of Use:

  • Advance Reservations are required for Free Night Certificates. Please call 888.377.0043 for reservations and have your Certificate Number ready.
  • Free Night Certificates may be combined for a 2-Night Stay or used separately. Valid any night of the week (based on availability). Certificate MUST be presented and redeemed at Check-In.
  • Accommodations are Standard Parlor Room at TradeWinds Island Grand or Courtyard Suite at Guy Harvey Outpost. Additional nights and upgrades from standard accommodations may be available at a fee and should be requested at time of booking your reservation.
  • While TradeWinds will make every effort to accommodate your request, some blackout dates, which are subject to change, apply.  All reservations and subject to availability - Current blackout dates are 10/14 thru 16; 10/24 thru 26; 11/2; 11/4 thru 9; 12/4 thru 6. Please plan early!
  • In ALL cases, the appropriate certificate must be surrendered at time of redemption or check in. If dining and activities certificates are not used in conjunction with an overnight stay, parking may be limited and fees may apply.
  • Hotel Policies: Reservations are confirmed by a credit card. There is no charge for reservations cancelled up to 48 hours prior to arrival. Free night certificate must be presented at check-in or the credit card will be charged the prevailing rate. One Parking Pass is included in the resort fee for overnight stays; parking at other times may be limited and parking fees apply.
  • No certificate can be combined with any other offers, group rates, specials, promotions or discounts. TradeWinds reserves the right to limit the number of packages sold.
  • All certificates are VALID SEPTEMBER 2 - DECEMBER 26, 2013. Please plan well in advance, as extensions past December 26, 2013 are not available
  • No Refunds or Credit for any unused certificates. Package is available only on www.JustLetGoShop.com/Fall; not authorized for resale.
  • All packages/orders will be shipped on August 1st. You can not make your reservation until your package arrives.

Electronically Delivered Items

The following items are delivered electronically to the email address supplied with your order. These items typically arrive within 24 hours of placing your order.

These items will arrive as a digital proof of purchase to be redeemed at the adventure center. You do not have to print these, simply show them on your digital device if you wish.

  • JetLev
  • Splash Island Waterpark
  • Paddleboard Rentals
  • WaveJet Rentals
  • TradeWinds Adventure Pass
  • Bungee Trampoline
  • Gyro Sphere
  • Floating Cabana

Suntan Boot Jam 2015

  • Please print your purchase confirmation and present it to the Front Desk Agent at check-in. Guests may purchase up to four (4) additional Country Cookout vouchers per room reservation. Two are already included in your Suntan Boot Jam package
  • Country Cookout voucher may only be used for the outdoor cookout, which will take place in the SandBox at Guy Harvey Outpost on Saturday, October 10th from 12-8pm.

Hockey In Paradise - Tampabay Lightning Tickets

***No Refunds***
Due to the nature of sporting events ticket sales we are unable to provide refunds for Tampabay Lightning Ticket sales

Maximum of 6 tickets per reservation. Tickets are limited and subject to availability, all tickets will be removed 7 days prior to each game. Ticket purchase requires direct booking reservation with TradeWinds. Tickets will be emailed to you no more than 7 days after purchase. A valid reservation confirmation number from booking directly with TradeWinds is required. Ticket options available for lower and upper levels. Lower level located in sections 128 (or comparable) and upper level in 314 (or comparable). Pricing for tickets varies depending on seating tier level and game. Team Jerseys not included.